Shipping policy
Last Updated: August 2026
Shipping Policy
At Qisheng Home, we are committed to providing a smooth and reliable shopping experience for our customers. This Shipping Policy explains how your order is processed, shipped, and delivered.
Order Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Orders are processed and shipped during our business hours:
Monday – Friday
9:00 AM – 6:00 PM (Eastern Time, US)
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Locations
We currently ship orders within the United States.
All orders are shipped from fulfillment locations in the United States through our third-party fulfillment partners.
To provide efficient delivery service, Qisheng Home works with trusted third-party logistics partners to process and deliver customer orders.
Shipping Rates
Shipping fees are calculated based on your order subtotal:
| Order Subtotal | Shipping Fee |
|---|---|
| $39.99 and above | Free Shipping |
| $0.01 – $39.98 | $4.99 Standard Shipping |
The applicable shipping fee will be displayed during checkout before payment is completed.
Delivery Time
After your order has been processed and shipped, estimated delivery times are:
Standard Shipping:
Approximately 3–7 business days
Delivery times may vary depending on the destination, carrier availability, weather conditions, holidays, or other factors outside of our control.
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
Order Tracking
When your order is shipped, we will send tracking details to the email address provided during checkout.
You may use the tracking information to follow your package delivery status.
If you have any questions regarding your shipment, please contact our customer support team.
Shipping Address
Please ensure that your shipping address is complete and accurate before submitting your order.
Qisheng Home is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.
Delayed or Missing Packages
If your package has not arrived within the expected delivery timeframe, please contact us at:
Email: service@qishenghome.com
Our customer support team will assist you with checking the shipment status.
Contact Information
HK QC LIMITED
Registered Address:
UNIT 11, 9/F
THE CLOUD
NO.111 TUNG CHAU STREET
Tai Kok Tsui
Hong Kong
Phone:
+852 2304 4424
Email:
service@qishenghome.com
Customer Service Hours:
Monday – Friday
9:00 AM – 6:00 PM (Eastern Time, US)
Shipping Policy Notes
By placing an order with Qisheng Home, you agree to the terms outlined in this Shipping Policy.
We reserve the right to update this policy when necessary to reflect changes in our shipping process or services.