Privacy policy

Last Updated: September 2026

This Privacy Policy explains how Qisheng collects, uses, and shares personal information when you visit qishenghome.com, place an order, or contact us.

Qisheng is operated by HK QC LIMITED (“we,” “our,” or “us”).

1. Information We Collect

Information you provide

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing address
  • Order details
  • Messages you send to customer service

Information collected automatically

  • IP address
  • Device type and browser type
  • Pages viewed and actions on the site
  • Approximate location derived from IP address
  • Cookie and pixel identifiers

We collect this information when you browse the site, create or complete an order, use checkout, or contact us.

2. How We Use Information

We use personal information to:

  • Process, fulfill, and deliver orders
  • Send order, shipping, and return emails
  • Process payments through third-party payment providers
  • Handle returns, refunds, and customer service
  • Operate, secure, and improve the website
  • Detect fraud or unauthorized activity
  • Comply with law
  • Send marketing emails only if you subscribe

We do not use your information for purposes unrelated to operating this store.

3. Payment Information

Payments are processed by third-party payment providers. We do not store full payment card numbers. The payment provider’s own privacy policy applies to card data.

4. How We Share Information

We share personal information with service providers only as needed to run the store:

  • Payment processors
  • Shipping, delivery, and fulfillment providers
  • Website hosting and store-platform providers
  • Analytics providers
  • Customer-service tools
  • Advertising and measurement partners, if ads or analytics pixels are active on the site

Example: a fulfillment provider receives your name, shipping address, phone number, and order contents so the package can be delivered.

We do not sell personal information for money. We do not rent personal information.

If advertising or analytics cookies are used, some identifiers may be shared with those partners. Under some U.S. state privacy laws, that activity may be treated as “sale,” “sharing,” or “targeted advertising.” You can opt out here:

https://qishenghome.com/pages/data-sharing-opt-out

If your browser sends a Global Privacy Control (GPC) signal, we treat it as an opt-out request for that browser.

We may also disclose information if required by law, legal process, or to protect our rights, customers, or other persons.

5. Cookies

The site uses cookies and similar technologies to:

  • Keep the cart and checkout working
  • Remember preferences
  • Measure site traffic
  • Improve site performance
  • Support advertising measurement, if those tools are installed

You can block or delete cookies in your browser. If you block cookies, checkout or site features may not work.

6. Marketing Emails

If you subscribe, we may send product updates or offers. You can unsubscribe with the link in any marketing email.

We will still send transactional emails about an order you placed, including confirmations, shipping updates, and return emails.

7. Data Retention

We keep order and customer-service records as long as needed to fulfill the order, handle returns, keep tax and accounting records, and meet legal requirements. When we no longer need the information for those purposes, we delete or anonymize it.

8. Your Choices

Depending on where you live, you may request to:

  • Access the personal information we have about you
  • Correct inaccurate information
  • Delete certain information, where the law allows
  • Opt out of marketing emails
  • Opt out of sale/sharing/targeted advertising as described above

To make a request, email service@qishenghome.com. We will respond within 45 days. We may ask you to confirm the email address or order number used on the request so we can verify it is you.

9. Children’s Privacy

This site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have received such information, email service@qishenghome.com and we will delete it.

10. Third-Party Sites

Checkout, payment, shipping tracking, and some site tools are provided by third parties. Their privacy policies apply to information they collect.

11. Data Security

We use technical and administrative measures to protect personal information. No website or transmission is completely secure.

12. International Processing

HK QC LIMITED is registered in Hong Kong. Orders are fulfilled in the United States. Personal information may be processed in Hong Kong, the United States, and other countries where our service providers operate.

13. Policy Updates

We may update this policy. The version on this page, including the Last Updated date, is the current policy.

14. Contact

Qisheng
Operated by: HK QC LIMITED
Registered Address: Unit 11, 9/F, The Cloud, No. 111 Tung Chau Street, Tai Kok Tsui, Hong Kong
Email: service@qishenghome.com
Phone: +1 205 910 8896
Customer Service Hours: Monday–Friday, 9:00 AM – 6:00 PM (Central Time)
Saturday–Sunday: Closed